Contact & FAQs

Say hello

To book, use the timetable for live places. For memberships, injuries or anything else, call, email or send us a message.

Send us a message

A coach replies within one working day. To book a class, please use the timetable.

Studio hours

Monday to Thursday: 6am to 9pm
Friday: 6am to 7pm
Saturday: 8:30am to 1pm
Sunday: 9am to 12pm

FAQs

Your questions, answered

Booking, first classes, paying, kit and cancelling.

How do I book a class?

Open the Timetable or Book a Class page, pick a day and a class with places left, then add your name, phone and email. Your place is confirmed straight away and we email you a confirmation with your booking reference.

Absolutely. Every class has an easier option for each move, and coaches know who is new. Tick “first class” when you book and arrive 15 minutes early so we can show you around.

Never more than 14, and only 10 in Strength Lab. When a class is full it shows as Full on the timetable, so nobody is squeezed in.

No. Booking only reserves your place. Pay for a drop-in, a class pack or a membership at reception on your first visit, by card or phone.

Yes. Use the “Manage your booking” link in your confirmation email to cancel free of charge up to 6 hours before the class. Your place then goes back on the timetable for someone else.

Trainers, a water bottle and a small towel. Mats, weights, boxing gloves and wraps are all provided. There are lockers and two showers.

Usually yes. Add it to your booking notes and speak to your coach before the class, and they will give you safe alternatives. If you are unsure, check with your GP or physio first.

There is free on-street parking on the roads around Stainbeck Corner after 9:30am, and the 2 and 3 buses stop on Harrogate Road right outside.